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UnitFull Demo Terms of Service

Effective: May 22, 2026

Last updated: May 22, 2026

1. Acceptance and scope of these Terms

These Demo Terms (“Terms”) govern your use of the UnitFull pre-signup demonstration environments offered by UnitFull LLC, a California limited liability company with offices at 1070 Amoroso Pl., Venice, CA 90291 (“UnitFull,” “we,” “us,” or “our”), together with our Privacy Policy and Cookie Policy.

You accept these Terms by clicking “I agree” (or a similar control) at Demo signup, or by accessing or using a Demo environment. If you do not agree, do not use the Demo. If you use the Demo on behalf of an organization, you represent that you are authorized to do so.

The Customer Subscription Agreement does not apply to Demo users. The Subscription Agreement takes effect only if and when you separately sign up for a paid subscription.

2. What the Demo includes — two paths

We currently offer two pre-signup demonstration paths. These Terms govern both.

2.1 Demo (no card)

A thirty (30)-day, sandboxed demonstration environment available at unitfull.ai/demo, intended for evaluation of the UnitFull self-storage management software (the “Software”). No payment information is collected, and the Software runs in a sandboxed mode (see Section 3).

2.2 Free Test (with prospect-uploaded data)

A variant available at unitfull.ai/demo/free-test. The Free Test mirrors the Demo and, in addition, lets you upload a data export from your existing facility-management system so we can provision the Demo with your real data pre-loaded. The Free Test sandbox auto-expires twenty-one (21) days after creation (versus thirty (30) days for the plain Demo).

3. Sandbox state — what is and is not live during a Demo

The Demo environment is sandboxed during the Demo period:

Payments are not live. No real payments are processed, no real money moves through the environment, and no Stripe Connect or other payment-account onboarding occurs inside the Demo. Any payment data you enter into the Demo is simulated only.

Tenant-facing SMS and voice messaging are not live. No real SMS messages are sent and no real voice calls are placed to any third party from the Demo. Any messages you compose or trigger inside the Demo are simulated only.

Nothing converts automatically. The Demo does not convert to a paid subscription. To go live, you must (a) separately accept the Customer Subscription Agreement, (b) provide a payment method for autopay, and (c) select a Paid plan. The Demo expires on its scheduled date whether or not you take those steps.

4. No card collected; no payment obligation

We do not collect a payment method to set up a Demo, and you have no payment obligation to UnitFull arising out of the Demo. The Demo is free.

5. The Free Test — uploaded files

If you submit a Free Test request and upload a data export (typically a CSV) from your existing facility-management system, you represent that you have the right to provide that file and its contents to us for this purpose. Uploaded files will, in practice, contain personal information about your tenants and prospective tenants.

How UnitFull treats personal information in uploaded files is set out in the Privacy Policy, Section 6. Those terms govern over anything inconsistent in these Demo Terms.

6. Acceptable use

While using the Demo, you will not:

  • use the Demo in violation of any applicable law or regulation, or in violation of any third-party right;
  • attempt to gain unauthorized access to any UnitFull system, account, or network, or probe, scan, or test the vulnerability of the Demo or any related system;
  • introduce malware or other harmful code, or interfere with or disrupt the Demo or its infrastructure;
  • reverse engineer the Software, except to the extent applicable law prohibits this restriction;
  • use the Demo to build or improve a competing product, or to copy features or functionality; or
  • misrepresent your identity or affiliation, or upload data you do not have the right to provide.

The UnitFull Acceptable Use Policy also applies to your use of the Demo, to the extent its prohibitions are operative in a sandboxed environment.

7. End of the Demo — expiry and data deletion

The Demo or Free Test sandbox expires on its scheduled date — thirty (30) days from creation for the Demo, twenty-one (21) days from creation for the Free Test — or earlier if these Terms are terminated under Section 11.

After the sandbox expires, UnitFull will retain the Demo data and any uploaded Free Test files for a thirty (30)-day grace period to allow conversion to a paid subscription, after which UnitFull will delete the Demo data and uploaded files in the ordinary course (within UnitFull’s ninety (90)-day purge cycle for sandboxed environments). UnitFull may retain copies in routine, secured backups for a limited period until those backups are overwritten in the ordinary course, and may retain information where required by law; in each case the retained information remains subject to the confidentiality and security commitments in the Privacy Policy.

If you convert to a paid subscription before the grace period ends and ask UnitFull to migrate your Demo or Free Test data into your live account, UnitFull will do so, and from migration forward the Customer Subscription Agreement (including the Data Processing Addendum) governs.

8. Intellectual property

UnitFull and its licensors own all right, title, and interest in and to the Software and the Demo environment, including all related software, technology, content, and intellectual-property rights. “UnitFull” and our logos are trademarks of UnitFull. UnitFull grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Demo solely for your internal evaluation of the Software during the Demo period. All rights not expressly granted are reserved.

9. Disclaimers

THE DEMO IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, UNITFULL DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE DEMO MAY BE INTERRUPTED, MODIFIED, OR DISCONTINUED AT ANY TIME. THE DEMO IS NOT INTENDED FOR PRODUCTION USE. YOU SHOULD NOT RELY ON THE DEMO FOR THE OPERATION OF YOUR BUSINESS OR FOR THE STORAGE OF DATA YOU CANNOT AFFORD TO LOSE.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UNITFULL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE DEMO, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF UNITFULL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNITFULL’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE DEMO WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

11. Termination

UnitFull may terminate or suspend a Demo at any time, with or without cause, and with or without notice. You may stop using the Demo at any time. Termination does not relieve any obligation that by its nature should survive, including obligations under Sections 5, 6, 8, 9, 10, 13, and 14, and the Privacy Policy.

12. Changes to the Demo and to these Terms

We may modify, suspend, or discontinue the Demo, in whole or in part, at any time. We may also update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Demo after an update takes effect means you accept the revised Terms.

13. Governing law

These Terms and any dispute arising out of or relating to them or the Demo are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

14. Dispute resolution — binding arbitration and class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A CLAIM IN COURT.

14.1 Agreement to arbitrate

Except as provided in Section 14.4, you and UnitFull agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Demo will be resolved by final and binding arbitration, rather than in court. The arbitration will be administered by the American Arbitration Association (AAA) under its rules then in effect, and judgment on the award may be entered in any court of competent jurisdiction. The arbitration will take place in Los Angeles County, California, or be conducted by videoconference, and the arbitrator will apply California law.

14.2 Class-action waiver

You and UnitFull agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

14.3 Informal resolution first

Before initiating arbitration, the complaining party will give the other written notice of the dispute and a thirty (30)-day opportunity to resolve it informally.

14.4 Exceptions

Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. Nothing in this Section requires arbitration of any claim that applicable law makes non-arbitrable.

14.5 Opt-out

You may opt out of this arbitration agreement by sending written notice to privacy@unitfull.ai within thirty (30) days after you first accept these Terms. If you opt out, the remaining provisions of these Terms still apply.

15. Miscellaneous

These Terms, together with the Privacy Policy and Cookie Policy incorporated by reference, are the entire agreement between you and UnitFull regarding the Demo. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them. There are no third-party beneficiaries.

16. Contact us

Questions about these Terms can be sent to privacy@unitfull.ai or to UnitFull LLC, 1070 Amoroso Pl., Venice, CA 90291.