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UnitFull Website Terms of Use

Effective: May 22, 2026

Last updated: June 10, 2026

1. Acceptance of these Terms

These Website Terms of Use (“Terms”) govern your access to and use of the website located at unitfull.ai and its subpages (the “Site”), operated by UnitFull LLC (“UnitFull,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

2. The Site versus the Services

These Terms govern the Site — our marketing and informational website. They do not govern use of the UnitFull self-storage management software and related services (the “Services”). Access to and use of the Services is governed by a separate Customer Subscription Agreement entered into between UnitFull and the customer organization. If there is any conflict between these Terms and the Customer Subscription Agreement with respect to the Services, the Customer Subscription Agreement controls.

3. Eligibility

The Site is intended for businesses and for individuals who are at least 18 years old and able to form a binding contract. By using the Site, you represent that you meet these requirements and, if you use the Site on behalf of an organization, that you are authorized to do so.

4. Permitted use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • use the Site in any way that violates applicable law or regulation;
  • attempt to gain unauthorized access to the Site, accounts, systems, or networks connected to the Site, or probe, scan, or test the vulnerability of the Site;
  • introduce malware or other harmful code, or interfere with or disrupt the Site or its infrastructure;
  • use any automated means to access, scrape, or harvest data from the Site except as expressly permitted by us in writing;
  • copy, reproduce, modify, create derivative works from, publicly display, or commercially exploit any part of the Site except as expressly permitted by these Terms; or
  • misrepresent your identity or affiliation, or submit false or misleading information through the Site.

5. Intellectual property

The Site and its contents — including text, graphics, logos, designs, software, and other materials — are owned by UnitFull or its licensors and are protected by intellectual-property and other laws. “UnitFull” and our logos are trademarks of UnitFull. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your internal evaluation and informational purposes. All rights not expressly granted are reserved.

6. Forms and information you submit

The Site offers forms through which you can request a product demonstration or a free data-import test. When you submit information through the Site:

  • you represent that the information is accurate and that you are authorized to provide it;
  • if you upload any file, you represent that you have all rights and permissions necessary to provide that file and its contents to us for the purpose of the requested data-import test; and
  • you grant UnitFull permission to use the submitted information to respond to your request and as described in our Privacy Policy.

How we handle information submitted through the Site — including uploaded files — is described in our Privacy Policy. Do not submit information through the Site that you do not have the right to provide.

The Site may contain links to third-party websites or services that we do not own or control. We provide these links for convenience only and are not responsible for third-party content, products, or practices. Your use of third-party websites and services is at your own risk and subject to their terms.

8. Disclaimers

THE SITE AND ALL CONTENT ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, UNITFULL DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT INFORMATION ON THE SITE IS ACCURATE, COMPLETE, OR CURRENT. INFORMATION ON THE SITE IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES AND IS NOT A COMMITMENT, REPRESENTATION, OR WARRANTY.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UNITFULL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF UNITFULL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNITFULL’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

10. Indemnification

You agree to indemnify and hold harmless UnitFull and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Site, your violation of these Terms, or your violation of any law or the rights of any third party.

11. Privacy

Our collection and use of personal information in connection with the Site is described in our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

12. Changes to the Site and to these Terms

We may modify, suspend, or discontinue the Site, in whole or in part, at any time. We may also update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after an update takes effect means you accept the revised Terms.

13. Governing law

These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

14. Dispute resolution — binding arbitration and class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A CLAIM IN COURT.

14.1 Agreement to arbitrate

Except as provided in Section 14.4, you and UnitFull agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Site will be resolved by final and binding arbitration, rather than in court. The arbitration will be administered by the American Arbitration Association under its rules then in effect, and judgment on the award may be entered in any court of competent jurisdiction. The arbitration will take place in Los Angeles County, California, or be conducted by videoconference, and the arbitrator will apply California law.

14.2 Class-action waiver

You and UnitFull agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

14.3 Informal resolution first

Before initiating arbitration, the complaining party will give the other written notice of the dispute and a thirty (30)-day opportunity to resolve it informally.

14.4 Exceptions

Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. Nothing in this Section requires arbitration of any claim that applicable law makes non-arbitrable.

14.5 Opt-out

You may opt out of this arbitration agreement by sending written notice to privacy@unitfull.ai within thirty (30) days after you first accept these Terms. If you opt out, the remaining provisions of these Terms still apply.

15. SMS/Text messaging program

UnitFull LLC (“UnitFull”) operates an SMS/text messaging program through which UnitFull, on behalf of the self-storage facility you do business with, sends recurring text messages to mobile numbers that have been provided and consented to use through the facility’s move-in/lease-signing flow.

Program and message types. Operational (transactional) messages are recurring and event-driven — for example, rent and past-due payment reminders, payment and autopay confirmations, move-in and lease confirmations, and other account or service notices about your unit. If you separately opt in, you may also receive marketing messages — occasional offers and promotions from the facility — the frequency of which varies. Consent to marketing messages is not a condition of renting a unit.

Message and data rates may apply.

Opt-out and help. Reply STOP to any message to unsubscribe from the messaging program at any time; reply HELP for help, or contact us at privacy@unitfull.ai. After you reply STOP, we will send one confirming message and then stop sending program messages to that number.

Carriers are not liable for delayed or undelivered messages.

For information about how we handle mobile information, see our Privacy Policy.

16. Miscellaneous

These Terms, together with the documents incorporated by reference, are the entire agreement between you and UnitFull regarding the Site. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them. There are no third-party beneficiaries.

17. Contact us

Questions about these Terms can be sent to privacy@unitfull.ai or to UnitFull LLC, 1070 Amoroso Pl., Venice, CA 90291.