$1.00–$1.50 per active unit per month. Published, transparent, bundled.

Pricing FAQ

I thought everything was included — are there paid add-ons?

Everything you need to run your facility is included in your per-unit price, with no surprise fees — and we'll never move an included feature into a paid add-on. We may offer optional growth services later (transparently priced, never required, on the same one bill) — but nothing you need to operate is ever extra.

What's included in the Standard tier ($1.00 per active unit)?

Full FMS + tenant portal, online rental and e-signing, your facility website + hosting on your own domain, ACH and card payments (bundled processing via Stripe Connect), read-only Pricing Intelligence preview (see your projected revenue lift — apply action unlocks on Premium), billing-linked access control (auto-suspend on delinquency, restore on payment; enforced at your gate when a supported controller is connected), automated lien workflows (multi-state), QuickBooks Online sync (Beta — new invoices & payments sync today; late-fee and refund sync in progress), SCRA military-tenant protections, TCPA consent tooling (on the roadmap, no committed date), mobile-friendly operator tools (works on any phone, nothing to download), free data migration + test conversion, Tier-1 support (response within 1 business day), "Data is yours" MSA, Spanish localization for tenant flows. No modules sold separately.

When should I pick Premium over Standard?

Pick Premium ($1.50 per active unit, $150/mo minimum) when you want full dynamic pricing (two-way, churn-weighted — moves new-rental and existing-tenant rates in both directions on your terms, with downward moves off by default), automated Google Business Profile review collection, and the AI voice agent (Beta) — answers inbound calls: quotes availability and price for prospects; verified-caller balance and lease answers switch on as caller verification rolls out. Don't take a generic ROI claim on faith: the read-only Pricing Intelligence preview on Standard shows the projected revenue lift on your own portfolio, so you see your actual number before you pay to apply it.

How does payment processing work?

Bundled processing — UnitFull handles payments end-to-end through Stripe Connect, with one invoice covering the platform fee and transparent published processing rates (2.9% + $0.30 for cards, 0.8% for ACH). No annual PCI compliance surcharge; card data never touches UnitFull servers. The same on both Standard and Premium tiers. Bringing your own Authorize.net or NMI merchant account is on our roadmap.

How do you bill us each month?

Your UnitFull subscription bills monthly via the payment method on file. You can choose credit card or ACH bank transfer at signup — ACH saves you $5/mo on the platform-fee invoice. Switching between methods anytime is self-serve in Settings → Billing. Your first 30 days are free either way — then you're billed monthly for what you use, with your first invoice about a month after your trial ends.

What's the minimum monthly bill?

Standard minimum is $100/month. Premium minimum is $150/month. A 50-unit facility on Standard pays $100/mo (the rate kicks in at $1.00 per active unit above 100 active units). Premium is designed for operators running 100+ units who are serious about revenue management.

Is there a setup fee or annual contract?

No setup fee. Month-to-month by default on both tiers — first 30 days free, no card required at signup, then billed monthly for what you use (first invoice about a month after your trial ends). Annual plans get 2 months free — pay for 10 months, get 12, still billed monthly (not a yearly lump sum). Premium Annual also ships a free Shelly relay box (US only) for remote access-control integration. Toggle the price card above to compare monthly and annual.

What happens to my data if I cancel?

You get a full export of all your data — tenants, transactions, units, leases, documents — in standard CSV/JSON formats. We delete your data from our systems within 30 days of cancellation. No export fee.

Do you charge extra for access control?

No. The billing-linked gate lockout (auto-suspend on delinquency / restore on payment) and the vendor-free open-gate relay (Premium) are included in the platform fee — no access add-on. You still pay your own gate-hardware and any vendor SaaS costs directly to the vendor. Named gate-vendor integrations (OpenTech, DaVinci) are rolling out.