UnitFull vs Tenant Inc. (Hummingbird)

Two different philosophies

Tenant Inc. (marketed as Hummingbird) is built on an open-platform philosophy: their API is designed for operators who want to connect their own preferred vendors, build custom integrations, and maintain control over their technology stack. It’s a legitimate philosophy, and it attracts a specific type of operator.

UnitFull is built on the opposite philosophy: most independent operators don’t want to be integrators.

The integration maintenance cost

When you assemble a stack from components — FMS, payments, revenue management, voice, access — you gain flexibility. You also gain responsibility for every API connection. When Tenant Inc.’s platform updates and your custom revenue management integration breaks, you’re debugging it. When your payments provider changes their webhook schema, you’re on the phone with support.

For an operator running 1–10 facilities without a dedicated IT team, that maintenance cost is real. It shows up as time, not money on an invoice, which is why it’s easy to miss.

What Tenant Inc. does well

Tenant Inc.’s open-platform model is genuinely useful for operators who have specific needs that no packaged product addresses. If you have a custom accounting workflow, a proprietary yield management algorithm, or third-party systems that need deep integration, Tenant Inc.’s API-first design is the right starting point. They also publish their pricing — per-facility tiers from $199 to $999 a month — which we respect; demo-gated pricing is the industry’s worse habit, not theirs.

On AI: Tenant Inc.’s Alita chat assistant is native, while the heavier AI capabilities are partner-rented through the Nectar ecosystem. UnitFull’s AI voice is on the roadmap (target September 2026) and will run natively on the platform ledger.

The pricing-model difference

Both companies publish pricing — the models just diverge. Tenant Inc. charges per facility, and the tiers that include the automation most operators actually want run $679–$999 per facility per month. UnitFull charges per unit ($1.00–$2.50), with the automation included rather than tiered per facility. Which model wins depends on your unit count — run your own numbers on the TCO calculator →

Integrated and open aren’t opposites

Tenant Inc.’s pitch leans on a real fear: that an integrated platform locks you in. UnitFull answers that head-on. You get one wired system that just works — no integration tax, no API connections to babysit — and your data is yours, free to export at any time. The lock-in usually baked into “all-in-one” products isn’t here: you don’t have to choose between integrated and open.

UnitFull’s bet

Most independent operators want one contract, one support line, one monthly bill, and a product that just works — without signing away the right to leave. If that describes you, the integrated model is the faster path.

UnitFull’s free trial is self-serve. No sales call to see the product. The feature breakdown is at /features.

If you’d rather run one platform than assemble one, that’s the bet UnitFull is built around. See our published pricing at /pricing.