The unmanned thesis
The on-site manager is optional.
The self-storage industry was designed around the staffed office. We built UnitFull for operators who decided that model is optional — and proved it.
The staffed-office assumption baked into every legacy FMS
StorEDGE, SiteLink, and Easy Storage Solutions were built in an era when every facility had a full-time manager behind a desk. Their workflows reflect it: paper leases scanned and uploaded, gate codes issued by phone, late notices mailed by hand. The software assumes a human is present to run it.
That assumption is increasingly wrong. Single-person operations, absentee-owner portfolios, and remote-management companies have grown faster than any other segment in the industry over the last five years. The staffed office isn't the default anymore — it's a cost center that operators are actively looking to eliminate.
UnitFull was built for that world. Every feature is designed around the question: can this happen without anyone on-site? Online rental, e-signed lease, automated gate code, autopay, automated late notices, remote overlock, AI-handled inbound calls — the entire tenant lifecycle runs without you present.
"We closed the office on a Tuesday. Collections didn't change. Move-ins actually went up because we started accepting them at 11pm."
Move-in
Online rental to gate code in under 3 minutes.
Prospective tenants find your unit on your rental site, pick a unit, sign a lease electronically, and receive a gate code — all without talking to anyone. The first human interaction is optional.
See the tenant portalPayments
Autopay enrollment at move-in. Reminders that send themselves.
ACH and card, enrolled at lease signing. Automated late notices at the intervals you set. Delinquency escalation that follows your state's legal requirements — not a workflow you have to build.
See payments and delinquencyAccess control
Gate opens when rent is paid. Locks when it isn't.
Nokē Smart Entry and PTI integrations update access in real time. Overlock triggers automatically on delinquency. Remote unlock from anywhere — no on-site trip required.
See access controlInbound calls
30–40% of calls go unanswered at staffed facilities.
Each missed call is a lost move-in. Our AI voice agent answers every call, after hours included — reservations, payments, gate codes, account questions. Escalates to you when it can't resolve.
See AI voiceHonest math
One platform or five vendors?
Compare your current stack against UnitFull. We'll show the delta — including when we cost more.
Your current stack vs UnitFull
Reference: 5 facilities · 2,500 units · 60% climate-controlled
Your current vendors
Toggle off vendors you don't currently pay for.
UnitFull (everything bundled)
$2/unit/mo · 2,500 units. Payment processing passes through at Stripe rates — no UnitFull margin on transactions. SpareFoot and CallRail remain in your stack either way.
You'd save $2,790/mo
All figures sourced from MARKETING_PRICING_DATA.md. Last verified: 2026-05-12. Hover the icons for source links. Individual pricing varies by contract and scale. Toggle combinations that show UnitFull as more expensive are intentional — we believe credibility matters more than a favorable headline number.